Terms & Conditions

Last updated: 13/11/2025

Welcome to Go Santa Go
By accessing or purchasing from our website (gosantago.com), you agree to the following Terms & Conditions. Please read them carefully.

1. Use of the Website

This website is operated by Go Santa Go.
By visiting our site, you confirm that:

  • You are at least 18 years old

  • You will not use our products for illegal or unauthorized purposes

  • You will not attempt to harm or disrupt the website

We reserve the right to refuse service to anyone for any reason.

2. Products & Descriptions

We strive to display accurate product images and descriptions.
However, variations in colour or size may occur due to screen settings or manufacturing tolerances.

All items are sold based on availability.

3. Prices

All prices are listed in GBP (£) and include VAT where applicable.

We may update product prices at any time without notice.

4. Orders

When you place an order, you:

  • Agree to provide accurate and complete information

  • Authorise us to charge the selected payment method

  • Confirm that you have read and understood these terms

We reserve the right to cancel or refuse orders due to:

  • Suspected fraud

  • Incorrect billing information

  • Product unavailability

5. Shipping

Shipping times vary based on destination.
By ordering, you agree to our full Shipping Policy, available on our website.

6. Returns & Refunds

Returns are accepted under specific conditions.
By ordering, you agree to our Refund Policy, available on our website.

7. Third-Party Services

We may use third-party tools such as:

  • Payment processors (Stripe, PayPal)

  • Analytics (Google Analytics)

  • Advertising platforms (Meta, TikTok, Google)

These services operate under their own Terms & Conditions.

8. Intellectual Property

All logos, images, branding and content appearing on our website are the property of Go Santa Go.
You may not copy, reproduce or distribute them without written permission.

9. Limitation of Liability

We are not liable for:

  • Delays caused by shipping carriers

  • Force majeure events (weather, customs delays, strikes)

  • Misuse of products by the customer

10. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

11. Contact

For questions regarding these terms, email us at:
📩 support@gosantago.com