Privacy Policy

Privacy Policy
Last updated: 13/11/2025

Welcome to Go Santa Go
We respect your privacy and are committed to protecting your personal data in accordance with the UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following information:

1.1 Personal Information

Name
Email address
Phone number
Billing and shipping address

1.2 Payment Information

Payments are processed securely through third-party processors (Stripe, PayPal, etc.).
We do not store or have access to your full card details.

1.3 Technical & Usage Data

IP address
Browser type
Device information
Pages visited
Cookies (for analytics and shopping cart functionality)

2. How We Use Your Information

We use your data to:

Process and deliver orders
Provide customer support
Send order updates
Improve our website
Prevent fraud
Comply with legal requirements

We do not sell or rent your personal data.

3. Cookies

We use cookies to:

Keep items in your cart
Improve website performance
Analyse traffic
Personalise user experience

You may disable cookies in your browser settings at any time.

4. Sharing Your Data

We may share information with:

Payment processors
Shipping carriers
Fraud-prevention services
Website hosting/analytics providers

All third parties comply with UK GDPR and data protection requirements.

5. Data Retention

We retain your information only as long as necessary to:

Fulfil your order
Comply with tax and accounting obligations
Resolve disputes

6. Your Rights (UK GDPR)

You may request:

Access to your personal data
Correction of inaccurate data
Deletion ("Right to be Forgotten")
Restriction of processing
Transfer of your data
Withdrawal of consent

To exercise any rights, contact us at:
📩 support@gosantago.com

7. Contact

If you have questions about this Privacy Policy:

Go Santa Go
Email: support@gosantago.com