Shipping Policy

Last updated: 13/11/2025

At Go Santa Go, we work to deliver your Christmas products quickly and safely.


1. Processing Time

Orders are processed within 1–3 business days.

Orders placed on weekends or holidays will be processed on the next business day.


2. Shipping Times

We ship to the United Kingdom.

Estimated delivery times:

  • Standard Shipping: 7–15 business days

  • Tracking: Provided by email when available

During high-demand periods (e.g. Christmas), slight delays may occur.


3. Shipping Cost

Shipping fees are shown at checkout and depend on the product and delivery address.


4. Wrong Address Disclaimer

Customers are responsible for entering the correct shipping address.

If you entered the wrong address, contact us immediately at
📩 support@gosantago.com

Orders already processed cannot be changed.


5. Lost or Delayed Orders

If your order is delayed or lost:


6. Customs & Taxes

All UK orders are VAT-included.
The customer is not responsible for additional charges.


7. Contact

For shipping questions:
📩 support@gosantago.com