Shipping Policy
Last updated: 13/11/2025
At Go Santa Go, we work to deliver your Christmas products quickly and safely.
1. Processing Time
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Times
We ship to the United Kingdom.
Estimated delivery times:
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Standard Shipping: 7–15 business days
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Tracking: Provided by email when available
During high-demand periods (e.g. Christmas), slight delays may occur.
3. Shipping Cost
Shipping fees are shown at checkout and depend on the product and delivery address.
4. Wrong Address Disclaimer
Customers are responsible for entering the correct shipping address.
If you entered the wrong address, contact us immediately at
📩 support@gosantago.com
Orders already processed cannot be changed.
5. Lost or Delayed Orders
If your order is delayed or lost:
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Contact us at support@gosantago.com
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We will assist with tracking or resend your order when necessary
6. Customs & Taxes
All UK orders are VAT-included.
The customer is not responsible for additional charges.
7. Contact
For shipping questions:
📩 support@gosantago.com